International Student Box (ISB) is dedicated to provide exceptional services and develop a culture of constant reflection and improvement. Our team is trained to understand the strict requirements and responsibilities placed on Australian service providers by the Australian government under ESOS legislation. Furthermore we support our education provider partners in delivering high quality services in a manner that best responds to these expectations.
Following is a summary of the key aspects of the ESOS regulations that ISB observes in the carrying out of its duties.
As an Agent, ISB WILL NOT do the following:
- make false or misleading comparisons with Educational Providers and their courses;
- make any inaccurate claims of association with Educational Providers or organisations with which ISB does not have an official partnership agreement;
- give inaccurate/dishonest advice as to acceptance into another course;
- hold out the promise of permanent residence in Australia following study, or suggest fraudulent means of achieving residence;
- suggest to students that they can come to Australia on a student visa with a primary purpose other than full-time study;
- help applicants who intend to come to Australia on a student visa intending to breach the conditions of their visa;
- engage in false or misleading advertising or recruitment practices.
As an Agent, in representing and assisting Australian education providers, ISB WILL do the following:
- market Australia and Australian Education and Training services in an honest, ethical and responsible manner; and
- provide accurate and up to date information to students.
ISB strongly supports and applies the above requirements as anyone who acts on the behalf of Educational Providers MUST comply with the National Code requirements relating to marketing and student information (refer to the National Code paragraphs 19-25) and student recruitment and placement (refer to the National Code paragraphs 26-30).
“The National Code also states that a provider can be held accountable for the actions of its agents in regard to marketing of its courses, and the recruitment and placement of overseas students. Under paragraph 49 of the National Code, a provider must not accept, or continue to accept, overseas students recruited by an agent, if they know, or reasonably suspect the agent to be engaged in any disreputable practice.”
ISB is thus dedicated to support its industry partners in abiding to all regulations.